December 21st, 2009 | 
Some of you (older readers of this blog) might remember the old Saturday Night Live skit that aired in 1976 with Dan Akroid, Gilda Radner and Chevy Chase in which they argue whether a canned substance by the name of New Shimmer is a floor wax or dessert topping. As you’d expect from an SNL [...]
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I seem to be running into more and more people who have fallen in love with their idea for a new or improved product or service. That is, they appear to be so infatuated with it that they think it stands alone and deserves merit because of its strength and uniqueness. That’s nice . . [...] Is service continuing to go downhill or am I just getting more picky? You’d think in a problematic economy, service – just about the easiest thing to quickly improve and adapt – would be great almost everywhere one turns. After all, it’s an easy differentiator. I just don’t see it. In fact, even considering that [...] |
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Copyright © 2010 William Herman - All Rights Reserved |
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